SuprSend - Delay in processing some notifications – Incident details
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All systems operational
Delay in processing some notifications
Resolved
Degraded performance
Started about 1 month ago
Lasted about 1 hour
Affected
Notification Engine
Degraded performance from 4:59 PM to 5:45 PM
Updates
Resolved
October 30, 2024 at 5:45 PM
Resolved
October 30, 2024 at 5:45 PM
Monitoring
October 30, 2024 at 5:11 PM
Monitoring
October 30, 2024 at 5:11 PM
We implemented a fix and are currently monitoring the result.
Investigating
October 30, 2024 at 4:59 PM
Investigating
October 30, 2024 at 4:59 PM
We are currently investigating this incident.