SuprSend - Scheduled Maintenance — Template Release Planned – Maintenance details

APR14

Scheduled Maintenance — Template Release Planned

CompletedApril 14, 2026 at 5:00 AM – 7:30 AMUTC

Affects

SuprSend App

Under maintenance from 5:00 AM to 7:30 AM

APIs

Under maintenance from 5:00 AM to 7:30 AM

Dashboard API

Under maintenance from 5:00 AM to 7:30 AM

Management API

Under maintenance from 5:00 AM to 7:30 AM

Updates
  • Completed
    April 14, 2026 at 7:30 AMUTC
    Completed
    April 14, 2026 at 7:30 AMUTC

    Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request.

    For questions or access to older template versions, contact support@suprsend.com.

  • In progress
    April 14, 2026 at 5:37 AMUTC
    In progress
    April 14, 2026 at 5:37 AMUTC
    Maintenance is now in progress.
  • Planned
    April 14, 2026 at 5:00 AMUTC
    Planned
    April 14, 2026 at 5:00 AMUTC

    We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend.

    During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally.

    As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request.

    Affects

    Templates (Dashboard) : Partially Available, you will not be able to edit templates

    Older Template Versions : Only Draft & Live migrated

    Workflows & Notifications : Operational

    APIs : Operational

    For questions or access to older template versions, contact support@suprsend.com.