SuprSend - Delay in processing some notifications – Incident details

All systems operational

Delay in processing some notifications

Resolved
Operational
Started about 1 month agoLasted about 3 hours

Affected

Notification Engine

Degraded performance from 12:30 PM to 12:50 PM, Operational from 12:50 PM to 3:26 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    You might see degraded performance in using dashboard, we are looking into it.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.