SuprSend - Scheduled Maintenance to upgrade critical hardware components – Maintenance details

Experiencing partially degraded performance

Scheduled Maintenance to upgrade critical hardware components

Completed
Scheduled for December 26, 2025 at 1:30 AM – 1:40 AMUTC

Affects

SuprSend App

Under maintenance from 1:30 AM to 1:40 AM

Notification Engine

Under maintenance from 1:30 AM to 1:40 AM

APIs

Under maintenance from 1:30 AM to 1:40 AM

Dashboard API

Under maintenance from 1:30 AM to 1:40 AM

Object/Preferences API

Under maintenance from 1:30 AM to 1:40 AM

Management API

Under maintenance from 1:30 AM to 1:40 AM

Updates
  • Completed
    December 26, 2025 at 1:40 AMUTC
    Completed
    December 26, 2025 at 1:40 AMUTC
    Maintenance has completed successfully.
  • In progress
    December 26, 2025 at 1:30 AMUTC
    In progress
    December 26, 2025 at 1:30 AMUTC
    Maintenance is now in progress
  • Planned
    December 26, 2025 at 1:30 AMUTC
    Planned
    December 26, 2025 at 1:30 AMUTC

    We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform.


    What to expect

    • Workflow processing will be temporarily unavailable

    • APIs will be inaccessible during the maintenance window

    • All workflow triggers during this period will be safely queued


    Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost.

    Why this maintenance is required

    This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform.


    We will update this status page as the maintenance progresses and once services are fully operational.


    Thank you for your patience and continued trust in SuprSend.