SuprSend Status - Incident history https://status.suprsend.com SuprSend Fri, 4 Sep 2026 16:30:00 +0000 Delay/failure in Inbox delivery Type: Incident Duration: 16 minutes Affected Components: Inbox API Sep 4, 16:30:00 GMT+0 - Investigating - We are observing higher latencies in Inbox deliveries and partial failure. We are currently investigating this incident. Sep 4, 17:01:42 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are observing higher latencies in Inbox deliveries and partial failure. We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>17:01:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 4 Sep 2026 16:30:00 +0000 https://status.suprsend.com/incident/cmtn6q6og0dby0wqjkl4i04cx https://status.suprsend.com/incident/cmtn6q6og0dby0wqjkl4i04cx Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Sep 2, 14:54:43 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Sep 2, 14:53:59 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>14:54:43</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>14:53:59</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Wed, 2 Sep 2026 14:53:59 +0000 https://status.suprsend.com/incident/cmtk7vd5i03qo07o8hembyqq0 https://status.suprsend.com/incident/cmtk7vd5i03qo07o8hembyqq0 Platform down Type: Incident Duration: 20 minutes Affected Components: Webhooks Infrastructure, Dashboard API, Inbox API, Management API, SuprSend App, Notification Engine, Object/Preferences API Aug 20, 12:13:07 GMT+0 - Resolved - This incident has been resolved. Aug 20, 11:52:51 GMT+0 - Investigating - We are currently investigating this incident. Aug 20, 12:08:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 20 minutes

Affected Components: , , , , , ,

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:13:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>11:52:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:08:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Thu, 20 Aug 2026 11:52:51 +0000 https://status.suprsend.com/incident/cmt1gobhf0c5k1apbqeqe6axa https://status.suprsend.com/incident/cmt1gobhf0c5k1apbqeqe6axa Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Aug 8, 12:29:24 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Aug 8, 12:30:00 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>12:29:24</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 8 Aug 2026 12:29:24 +0000 https://status.suprsend.com/incident/cmskcp2n800ww07mk0p8q0498 https://status.suprsend.com/incident/cmskcp2n800ww07mk0p8q0498 Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Aug 7, 23:39:21 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Aug 7, 23:38:38 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>23:39:21</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>23:38:38</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Fri, 7 Aug 2026 23:38:38 +0000 https://status.suprsend.com/incident/cmsjl5wfr01au07k66amghb1v https://status.suprsend.com/incident/cmsjl5wfr01au07k66amghb1v Webhooks Infrastructure outage Type: Incident Duration: 1 minute Affected Components: Webhooks Infrastructure Jul 25, 07:51:20 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 25, 07:52:23 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>07:51:20</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>07:52:23</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 25 Jul 2026 07:51:20 +0000 https://status.suprsend.com/incident/cms02lkae06li0zru3t0u765z https://status.suprsend.com/incident/cms02lkae06li0zru3t0u765z Inbox API is back up Type: Incident Affected Components: Inbox API Jun 30, 19:17:51 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 19:19:17 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>19:17:51</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>19:19:17</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Jun 2026 19:17:50 +0000 https://status.suprsend.com/incident/cmr11440v00020jpdkionk8cx https://status.suprsend.com/incident/cmr11440v00020jpdkionk8cx Inbox API is back up Type: Incident Affected Components: Inbox API Jun 30, 18:48:55 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 18:55:20 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:48:55</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:55:20</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Jun 2026 18:48:55 +0000 https://status.suprsend.com/incident/cmr102x8500170kmtrhlzb093 https://status.suprsend.com/incident/cmr102x8500170kmtrhlzb093 Inbox API is back up Type: Incident Affected Components: Inbox API Jun 30, 18:42:22 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 18:47:25 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:42:22</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:47:25</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Jun 2026 18:42:21 +0000 https://status.suprsend.com/incident/cmr0zuhg706jzqvo2c0y3lkrp https://status.suprsend.com/incident/cmr0zuhg706jzqvo2c0y3lkrp Inbox API is back up Type: Incident Affected Components: Inbox API Jun 30, 18:41:20 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 30, 18:37:08 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:41:20</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:37:08</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 30 Jun 2026 18:37:08 +0000 https://status.suprsend.com/incident/cmr0znr8i001m0kmuz3xy0261 https://status.suprsend.com/incident/cmr0znr8i001m0kmuz3xy0261 Inbox API is back up Type: Incident Affected Components: Inbox API Jun 30, 18:31:54 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 18:35:57 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:31:54</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:35:57</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Jun 2026 18:31:54 +0000 https://status.suprsend.com/incident/cmr0zh16b001m0kqrr4x1u6j9 https://status.suprsend.com/incident/cmr0zh16b001m0kqrr4x1u6j9 Inbox API is back up Type: Incident Affected Components: Inbox API Jun 30, 18:30:56 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 30, 18:29:37 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:30:56</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:29:37</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 30 Jun 2026 18:29:37 +0000 https://status.suprsend.com/incident/cmr0ze3d7001u0knp44nb3olv https://status.suprsend.com/incident/cmr0ze3d7001u0knp44nb3olv Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Jun 29, 23:40:57 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Jun 29, 23:39:48 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:40:57</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:39:48</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Mon, 29 Jun 2026 23:39:48 +0000 https://status.suprsend.com/incident/cmqzv14y2002j0kn3xvx8iwi6 https://status.suprsend.com/incident/cmqzv14y2002j0kn3xvx8iwi6 Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Jun 29, 23:24:12 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 29, 23:27:43 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:24:12</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:27:43</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 29 Jun 2026 23:24:11 +0000 https://status.suprsend.com/incident/cmqzuh2gs001d0klrgorsd1ed https://status.suprsend.com/incident/cmqzuh2gs001d0klrgorsd1ed Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Jun 29, 23:10:35 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Jun 29, 23:10:00 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:10:35</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:10:00</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Mon, 29 Jun 2026 23:10:00 +0000 https://status.suprsend.com/incident/cmqztyt8o000w0kpn3ssq4od9 https://status.suprsend.com/incident/cmqztyt8o000w0kpn3ssq4od9 Management API is back up Type: Incident Affected Components: Management API Jun 26, 01:39:53 GMT+0 - Resolved - Management API is back up. This incident was automatically resolved by Instatus monitoring. Jun 26, 01:39:13 GMT+0 - Investigating - Management API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>01:39:53</var> GMT+0</small><br><strong>Resolved</strong> - Management API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>01:39:13</var> GMT+0</small><br><strong>Investigating</strong> - Management API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Fri, 26 Jun 2026 01:39:12 +0000 https://status.suprsend.com/incident/cmqu9jagv003i0kmwa5c53mdj https://status.suprsend.com/incident/cmqu9jagv003i0kmwa5c53mdj Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 14:48:54 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 22, 14:49:51 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>14:48:54</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>14:49:51</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 14:48:54 +0000 https://status.suprsend.com/incident/cmqpbzft800000ko1mxgpwt6u https://status.suprsend.com/incident/cmqpbzft800000ko1mxgpwt6u Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 14:00:28 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 22, 14:03:19 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>14:00:28</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>14:03:19</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 14:00:28 +0000 https://status.suprsend.com/incident/cmqpa9573002fj3pbt83po6ph https://status.suprsend.com/incident/cmqpa9573002fj3pbt83po6ph Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 13:55:45 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 22, 13:56:45 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:55:45</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:56:45</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 13:55:44 +0000 https://status.suprsend.com/incident/cmqpa32u200o80kmzkwmj2pke https://status.suprsend.com/incident/cmqpa32u200o80kmzkwmj2pke Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 13:54:29 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 22, 13:53:46 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:54:29</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:53:46</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 13:53:46 +0000 https://status.suprsend.com/incident/cmqpa0j4u0000fan15n0mwob2 https://status.suprsend.com/incident/cmqpa0j4u0000fan15n0mwob2 Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 13:33:25 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 22, 13:35:32 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:33:25</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:35:32</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 13:33:25 +0000 https://status.suprsend.com/incident/cmqp9adj6001nj3pb7s7alqbj https://status.suprsend.com/incident/cmqp9adj6001nj3pb7s7alqbj Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 12:53:10 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 22, 12:50:06 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>12:53:10</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>12:50:06</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 12:50:05 +0000 https://status.suprsend.com/incident/cmqp7qnef001q9jo6i77kqyq5 https://status.suprsend.com/incident/cmqp7qnef001q9jo6i77kqyq5 Socket connection issues with Inbox Type: Incident Duration: 5 hours and 31 minutes Affected Components: Inbox API Jun 22, 17:42:11 GMT+0 - Resolved - This incident has been resolved. Jun 22, 17:11:50 GMT+0 - Identified - We are continuing to work on a fix for this incident. Inbox notifications are being processed and delivered successfully. The issue is currently impacting real-time alerts, and our team is actively working to restore full functionality. We will provide further updates as progress is made. Jun 22, 17:35:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 22, 12:11:04 GMT+0 - Investigating - We are currently investigating this incident. Jun 22, 12:37:01 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 22, 13:30:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 22, 13:56:52 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 5 hours and 31 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>17:42:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>17:11:50</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Inbox notifications are being processed and delivered successfully. The issue is currently impacting real-time alerts, and our team is actively working to restore full functionality. We will provide further updates as progress is made..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>17:35:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>12:11:04</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>12:37:01</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:30:47</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:56:52</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 22 Jun 2026 12:11:04 +0000 https://status.suprsend.com/incident/cmqp6chgr02pn2jqg3fdmuqog https://status.suprsend.com/incident/cmqp6chgr02pn2jqg3fdmuqog Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 11:41:12 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 22, 12:02:40 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>11:41:12</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>12:02:40</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 11:41:12 +0000 https://status.suprsend.com/incident/cmqp5a1z100039jo6rjn1o2zg https://status.suprsend.com/incident/cmqp5a1z100039jo6rjn1o2zg Inbox API is back up Type: Incident Affected Components: Inbox API Jun 22, 11:39:59 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 22, 11:37:51 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>11:39:59</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>11:37:51</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Mon, 22 Jun 2026 11:37:51 +0000 https://status.suprsend.com/incident/cmqp55qsy00009jo6afp5n7u7 https://status.suprsend.com/incident/cmqp55qsy00009jo6afp5n7u7 Scheduled Maintenance — Template Release Planned Type: Maintenance Duration: 1 hour and 53 minutes Affected Components: Dashboard API, SuprSend App, Management API Apr 14, 05:00:00 GMT+0 - Identified - We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend. During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally. As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request. **Affects** Templates (Dashboard) : Partially Available, you will not be able to edit templates Older Template Versions : Only Draft & Live migrated Workflows & Notifications : Operational APIs : Operational For questions or access to older template versions, contact [support@suprsend.com](mailto:support@suprsend.com). Apr 14, 05:37:02 GMT+0 - Identified - Maintenance is now in progress. Apr 14, 07:30:15 GMT+0 - Completed - Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request. For questions or access to older template versions, contact [**support@suprsend.com**](mailto:support@suprsend.com). Type: Maintenance

Duration: 1 hour and 53 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend. During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally. As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request. **Affects** Templates (Dashboard) : Partially Available, you will not be able to edit templates Older Template Versions : Only Draft & Live migrated Workflows & Notifications : Operational APIs : Operational For questions or access to older template versions, contact [support@suprsend.com](mailto:support@suprsend.com)..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>05:37:02</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:30:15</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request. For questions or access to older template versions, contact [**support@suprsend.com**](mailto:support@suprsend.com)..</p> ]]> Tue, 14 Apr 2026 05:00:00 +0000 https://status.suprsend.com/maintenance/cmnxeiolj00nhfs77ok59vwkw https://status.suprsend.com/maintenance/cmnxeiolj00nhfs77ok59vwkw Scheduled Maintenance to upgrade critical hardware components Type: Maintenance Duration: 10 minutes Affected Components: SuprSend App, Dashboard API, Notification Engine, , Object/Preferences API, Management API, APIs → Dec 26, 01:30:01 GMT+0 - Identified - Maintenance is now in progress Dec 26, 01:40:00 GMT+0 - Completed - Maintenance has completed successfully. Dec 26, 01:30:00 GMT+0 - Identified - We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform. **What to expect** • Workflow processing will be temporarily unavailable • APIs will be inaccessible during the maintenance window • All workflow triggers during this period will be safely queued Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost. **Why this maintenance is required** This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform. We will update this status page as the maintenance progresses and once services are fully operational. Thank you for your patience and continued trust in SuprSend. Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , ,

<p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:40:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform. **What to expect** • Workflow processing will be temporarily unavailable • APIs will be inaccessible during the maintenance window • All workflow triggers during this period will be safely queued Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost. **Why this maintenance is required** This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform. We will update this status page as the maintenance progresses and once services are fully operational. Thank you for your patience and continued trust in SuprSend..</p> ]]> Fri, 26 Dec 2025 01:30:00 +0000 https://status.suprsend.com/maintenance/cmjio2n5q0eqi14bl11n8yms2 https://status.suprsend.com/maintenance/cmjio2n5q0eqi14bl11n8yms2 Logs Infrastructure Upgrade Type: Maintenance Duration: 18 minutes Affected Components: SuprSend App, Dashboard API Jul 19, 17:30:00 GMT+0 - Identified - This maintenance is aimed at enhancing the performance and reliability of our logs infrastructure. During this window, you may experience temporary unavailability or delays in viewing logs on the SuprSend platform. **Important**: * **No** impact on overall platform uptime * **No** impact on workflow processing — all workflows will continue to run as expected * Only logs **_visibility and freshness_** may be temporarily affected We appreciate your understanding and will ensure services return to full functionality as swiftly as possible. Jul 19, 17:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 19, 17:48:26 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 18 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - This maintenance is aimed at enhancing the performance and reliability of our logs infrastructure. During this window, you may experience temporary unavailability or delays in viewing logs on the SuprSend platform. **Important**: * **No** impact on overall platform uptime * **No** impact on workflow processing — all workflows will continue to run as expected * Only logs **_visibility and freshness_** may be temporarily affected We appreciate your understanding and will ensure services return to full functionality as swiftly as possible..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:48:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 19 Jul 2025 17:30:00 +0000 https://status.suprsend.com/maintenance/cmd7dp7ol000u12hsr7vxukf9 https://status.suprsend.com/maintenance/cmd7dp7ol000u12hsr7vxukf9