SuprSend Status - Incident history https://status.suprsend.com SuprSend Sun, 24 May 2026 00:01:04 +0000 Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API May 24, 00:01:05 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. May 24, 00:02:01 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>00:01:05</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>00:02:01</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 24 May 2026 00:01:04 +0000 https://status.suprsend.com/incident/cmpj0hzey00i6pb154hel6w75 https://status.suprsend.com/incident/cmpj0hzey00i6pb154hel6w75 Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Apr 22, 19:20:38 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Apr 22, 19:21:50 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>19:20:38</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>19:21:50</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 22 Apr 2026 19:20:38 +0000 https://status.suprsend.com/incident/cmoaftx5i00552jijdwcnmo8q https://status.suprsend.com/incident/cmoaftx5i00552jijdwcnmo8q Scheduled Maintenance — Template Release Planned Type: Maintenance Duration: 1 hour and 53 minutes Affected Components: Dashboard API, SuprSend App, Management API Apr 14, 05:00:00 GMT+0 - Identified - We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend. During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally. As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request. **Affects** Templates (Dashboard) : Partially Available, you will not be able to edit templates Older Template Versions : Only Draft & Live migrated Workflows & Notifications : Operational APIs : Operational For questions or access to older template versions, contact [support@suprsend.com](mailto:support@suprsend.com). Apr 14, 05:37:02 GMT+0 - Identified - Maintenance is now in progress. Apr 14, 07:30:15 GMT+0 - Completed - Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request. For questions or access to older template versions, contact [**support@suprsend.com**](mailto:support@suprsend.com). Type: Maintenance

Duration: 1 hour and 53 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend. During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally. As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request. **Affects** Templates (Dashboard) : Partially Available, you will not be able to edit templates Older Template Versions : Only Draft & Live migrated Workflows & Notifications : Operational APIs : Operational For questions or access to older template versions, contact [support@suprsend.com](mailto:support@suprsend.com)..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>05:37:02</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:30:15</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request. For questions or access to older template versions, contact [**support@suprsend.com**](mailto:support@suprsend.com)..</p> ]]> Tue, 14 Apr 2026 05:00:00 +0000 https://status.suprsend.com/maintenance/cmnxeiolj00nhfs77ok59vwkw https://status.suprsend.com/maintenance/cmnxeiolj00nhfs77ok59vwkw Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Apr 6, 22:36:49 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Apr 6, 22:39:06 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>22:36:49</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>22:39:06</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 6 Apr 2026 22:36:47 +0000 https://status.suprsend.com/incident/cmnnrsk1x06zkbt0m1b6qtcmr https://status.suprsend.com/incident/cmnnrsk1x06zkbt0m1b6qtcmr Object/Users/Preferences API is back up Type: Incident Affected Components: Object/Preferences API Mar 20, 20:02:45 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Mar 20, 20:03:25 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>20:02:45</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>20:03:25</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 20 Mar 2026 20:02:44 +0000 https://status.suprsend.com/incident/cmmzbsyln00z8h443w874uqsz https://status.suprsend.com/incident/cmmzbsyln00z8h443w874uqsz Inbox API is back up Type: Incident Affected Components: Inbox API Mar 11, 20:28:15 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Mar 11, 20:30:30 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:28:15</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:30:30</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 11 Mar 2026 20:28:15 +0000 https://status.suprsend.com/incident/cmmmhr3t5001fxfo46ad0i0sh https://status.suprsend.com/incident/cmmmhr3t5001fxfo46ad0i0sh 2 or more locations failed on 'Django API' Type: Incident Duration: 14 minutes Affected Components: Dashboard API Feb 15, 06:57:40 GMT+0 - Investigating - APIs - Dashboard API cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 15, 07:11:30 GMT+0 - Resolved - APIs - Dashboard API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 14 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>06:57:40</var> GMT+0</small><br><strong>Investigating</strong> - APIs - Dashboard API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>07:11:30</var> GMT+0</small><br><strong>Resolved</strong> - APIs - Dashboard API is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 15 Feb 2026 06:57:40 +0000 https://status.suprsend.com/incident/cmlne88tx0f4iu10w74g3vaxy https://status.suprsend.com/incident/cmlne88tx0f4iu10w74g3vaxy Inbox Service is facing issues Type: Incident Duration: 41 minutes Affected Components: Inbox API Feb 11, 17:22:21 GMT+0 - Investigating - We are currently investigating this incident. Inbox service is return "429 - Too Many Requests" for some of the users. Feb 11, 17:49:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 11, 17:55:43 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 11, 18:03:25 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 41 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>17:22:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Inbox service is return "429 - Too Many Requests" for some of the users. .</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>17:49:59</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>17:55:43</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>18:03:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 11 Feb 2026 17:22:21 +0000 https://status.suprsend.com/incident/cmlias6nw009eaunvnzaarcng https://status.suprsend.com/incident/cmlias6nw009eaunvnzaarcng Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 29, 09:16:00 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 29, 09:16:39 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>09:16:00</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>09:16:39</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 29 Jan 2026 09:15:58 +0000 https://status.suprsend.com/incident/cmkz8omko00cgh9co1tychdtd https://status.suprsend.com/incident/cmkz8omko00cgh9co1tychdtd Webhooks Infrastructure outage Type: Incident Duration: 1 minute Affected Components: Webhooks Infrastructure Jan 27, 07:21:36 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 27, 07:22:37 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>07:21:36</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>07:22:37</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 27 Jan 2026 07:21:36 +0000 https://status.suprsend.com/incident/cmkw9pu9u0f7l9n713f4qb1mn https://status.suprsend.com/incident/cmkw9pu9u0f7l9n713f4qb1mn Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 23, 06:57:12 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 23, 06:57:57 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>06:57:12</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>06:57:57</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 23 Jan 2026 06:57:12 +0000 https://status.suprsend.com/incident/cmkqj31s500202kcbcrpphzxq https://status.suprsend.com/incident/cmkqj31s500202kcbcrpphzxq Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 23, 06:23:49 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 23, 06:28:07 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>06:23:49</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>06:28:07</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 23 Jan 2026 06:23:49 +0000 https://status.suprsend.com/incident/cmkqhw4ir0007thejig2gfwus https://status.suprsend.com/incident/cmkqhw4ir0007thejig2gfwus Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 22, 17:20:50 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 22, 17:21:32 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>17:20:50</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>17:21:32</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 22 Jan 2026 17:20:50 +0000 https://status.suprsend.com/incident/cmkppx74j009omy20j1kbewem https://status.suprsend.com/incident/cmkppx74j009omy20j1kbewem Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 22, 17:17:50 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 22, 17:19:03 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>17:17:50</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>17:19:03</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 22 Jan 2026 17:17:50 +0000 https://status.suprsend.com/incident/cmkpptc2v0097my20rvdfm965 https://status.suprsend.com/incident/cmkpptc2v0097my20rvdfm965 Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 22, 13:46:11 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 22, 13:46:51 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>13:46:11</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>13:46:51</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 22 Jan 2026 13:46:10 +0000 https://status.suprsend.com/incident/cmkpi956c009012dbyej0olab https://status.suprsend.com/incident/cmkpi956c009012dbyej0olab Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 16, 18:35:19 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 16, 18:36:43 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>18:35:19</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>18:36:43</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 16 Jan 2026 18:35:18 +0000 https://status.suprsend.com/incident/cmkh7xuwr000a5ojz7lyeejgs https://status.suprsend.com/incident/cmkh7xuwr000a5ojz7lyeejgs Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 16, 17:29:06 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 16, 17:29:52 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>17:29:06</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>17:29:52</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 16 Jan 2026 17:29:06 +0000 https://status.suprsend.com/incident/cmkh5kphr0011p5m1zl1st9rg https://status.suprsend.com/incident/cmkh5kphr0011p5m1zl1st9rg 2 or more locations failed on 'Django API' Type: Incident Duration: 2 minutes Affected Components: Dashboard API Jan 16, 16:12:17 GMT+0 - Investigating - APIs - Dashboard API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 16, 16:14:33 GMT+0 - Resolved - APIs - Dashboard API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>16:12:17</var> GMT+0</small><br><strong>Investigating</strong> - APIs - Dashboard API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>16:14:33</var> GMT+0</small><br><strong>Resolved</strong> - APIs - Dashboard API is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 16 Jan 2026 16:12:17 +0000 https://status.suprsend.com/incident/cmkh2txi203tlv0fdrkz1e1au https://status.suprsend.com/incident/cmkh2txi203tlv0fdrkz1e1au Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 16, 12:10:04 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 16, 12:11:09 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>12:10:04</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>12:11:09</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 16 Jan 2026 12:10:03 +0000 https://status.suprsend.com/incident/cmkgu6f67015ou7n877sjffyg https://status.suprsend.com/incident/cmkgu6f67015ou7n877sjffyg Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 16, 00:34:15 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 16, 00:34:49 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>00:34:15</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>00:34:49</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 16 Jan 2026 00:33:46 +0000 https://status.suprsend.com/incident/cmkg5azyx00n58mpyg1i8hvml https://status.suprsend.com/incident/cmkg5azyx00n58mpyg1i8hvml Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 15, 10:05:27 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 15, 10:06:26 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>10:05:27</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>10:06:26</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 15 Jan 2026 10:05:27 +0000 https://status.suprsend.com/incident/cmkfaac0t00cn7uwl0uc7h0lg https://status.suprsend.com/incident/cmkfaac0t00cn7uwl0uc7h0lg Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Jan 4, 21:34:00 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jan 4, 21:34:37 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>21:34:00</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>21:34:37</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 4 Jan 2026 21:34:00 +0000 https://status.suprsend.com/incident/cmk091fk3002fumgact2k24l2 https://status.suprsend.com/incident/cmk091fk3002fumgact2k24l2 Management API is down Type: Incident Affected Components: Management API Dec 29, 22:13:18 GMT+0 - Investigating - Management API is down at the moment. This incident was automatically created by Instatus monitoring. Dec 29, 22:14:14 GMT+0 - Resolved - Management API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>22:13:18</var> GMT+0</small><br><strong>Investigating</strong> - Management API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>22:14:14</var> GMT+0</small><br><strong>Resolved</strong> - Management API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 29 Dec 2025 22:13:18 +0000 https://status.suprsend.com/incident/cmjrpsv5c002v13m1wd2112q2 https://status.suprsend.com/incident/cmjrpsv5c002v13m1wd2112q2 Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Dec 29, 22:13:17 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Dec 29, 22:13:59 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>22:13:17</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>22:13:59</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 29 Dec 2025 22:13:17 +0000 https://status.suprsend.com/incident/cmjrpsufw005a14iy34rrtraw https://status.suprsend.com/incident/cmjrpsufw005a14iy34rrtraw Scheduled Maintenance to upgrade critical hardware components Type: Maintenance Duration: 10 minutes Affected Components: SuprSend App, Dashboard API, Notification Engine, , Object/Preferences API, Management API, APIs → Dec 26, 01:30:01 GMT+0 - Identified - Maintenance is now in progress Dec 26, 01:40:00 GMT+0 - Completed - Maintenance has completed successfully. Dec 26, 01:30:00 GMT+0 - Identified - We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform. **What to expect** • Workflow processing will be temporarily unavailable • APIs will be inaccessible during the maintenance window • All workflow triggers during this period will be safely queued Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost. **Why this maintenance is required** This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform. We will update this status page as the maintenance progresses and once services are fully operational. Thank you for your patience and continued trust in SuprSend. Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , ,

<p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:40:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform. **What to expect** • Workflow processing will be temporarily unavailable • APIs will be inaccessible during the maintenance window • All workflow triggers during this period will be safely queued Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost. **Why this maintenance is required** This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform. We will update this status page as the maintenance progresses and once services are fully operational. Thank you for your patience and continued trust in SuprSend..</p> ]]> Fri, 26 Dec 2025 01:30:00 +0000 https://status.suprsend.com/maintenance/cmjio2n5q0eqi14bl11n8yms2 https://status.suprsend.com/maintenance/cmjio2n5q0eqi14bl11n8yms2 Object/Users/Preferences API is down Type: Incident Affected Components: Object/Preferences API Dec 22, 18:33:14 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Dec 22, 18:33:49 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>18:33:14</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>18:33:49</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 22 Dec 2025 18:33:14 +0000 https://status.suprsend.com/incident/cmjhhuw5x000kpxwz7y6mxtb0 https://status.suprsend.com/incident/cmjhhuw5x000kpxwz7y6mxtb0 Webhooks Infrastructure outage Type: Incident Duration: 6 minutes Affected Components: Webhooks Infrastructure Dec 18, 18:54:52 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 18, 19:00:43 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>18:54:52</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>19:00:43</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 18 Dec 2025 18:54:52 +0000 https://status.suprsend.com/incident/cmjbsvbi10dzz8mwadyr42xvy https://status.suprsend.com/incident/cmjbsvbi10dzz8mwadyr42xvy Logs Infrastructure Upgrade Type: Maintenance Duration: 18 minutes Affected Components: SuprSend App, Dashboard API Jul 19, 17:30:00 GMT+0 - Identified - This maintenance is aimed at enhancing the performance and reliability of our logs infrastructure. During this window, you may experience temporary unavailability or delays in viewing logs on the SuprSend platform. **Important**: * **No** impact on overall platform uptime * **No** impact on workflow processing — all workflows will continue to run as expected * Only logs **_visibility and freshness_** may be temporarily affected We appreciate your understanding and will ensure services return to full functionality as swiftly as possible. Jul 19, 17:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 19, 17:48:26 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 18 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - This maintenance is aimed at enhancing the performance and reliability of our logs infrastructure. During this window, you may experience temporary unavailability or delays in viewing logs on the SuprSend platform. **Important**: * **No** impact on overall platform uptime * **No** impact on workflow processing — all workflows will continue to run as expected * Only logs **_visibility and freshness_** may be temporarily affected We appreciate your understanding and will ensure services return to full functionality as swiftly as possible..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:48:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 19 Jul 2025 17:30:00 +0000 https://status.suprsend.com/maintenance/cmd7dp7ol000u12hsr7vxukf9 https://status.suprsend.com/maintenance/cmd7dp7ol000u12hsr7vxukf9