SuprSend - Platform down – Incident details

NewRelic APM : US experiencing degraded performance

Platform down

Resolved
Major outage
Started about 20 hours agoLasted 20 minutes

Affected

SuprSend App

Major outage from 11:52 AM to 12:13 PM

Notification Engine

Major outage from 11:52 AM to 12:13 PM

APIs

Major outage from 11:52 AM to 12:13 PM

Dashboard API

Major outage from 11:52 AM to 12:13 PM

Object/Preferences API

Major outage from 11:52 AM to 12:13 PM

Management API

Major outage from 11:52 AM to 12:13 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.