SuprSend - Notice history

Cloudflare Pages experiencing degraded performance

SuprSend App - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notification Engine - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

SuprSend MCP Server - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Webhooks Infrastructure - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
Degraded performance

Cloudflare Workers - Operational

Cloudflare Pages - Degraded performance

Cloudflare Authoritative DNS - Operational

Git Operations - Operational

NewRelic Synthetics : US - Operational

NewRelic APM : US - Operational

Third Party: Amazon Web Services (AWS) → AWS sqs-ap-south-1 - Operational

Third Party: Amazon Web Services → AWS rds-ap-south-1 - Operational

Third Party: Amazon Web Services → AWS ec2-ap-south-1 - Operational

Third Party: Amazon Web Services (AWS) → AWS s3-ap-south-1 - Operational

Third Party: WorkOS → Core Services → AuthKit - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Workers KV - Operational

Notice history

View current status

Apr 2026

Object/Users/Preferences API is back up
ResolvedMajor outage1 minute
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
APR14
Scheduled Maintenance — Template Release Planned
CompletedMaintenance2 hours 30 minutes
  • Completed
    April 14, 2026 at 7:30 AMUTC
    Completed
    April 14, 2026 at 7:30 AMUTC

    Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request.

    For questions or access to older template versions, contact support@suprsend.com.

  • In progress
    April 14, 2026 at 5:37 AMUTC
    In progress
    April 14, 2026 at 5:37 AMUTC
    Maintenance is now in progress.
  • Planned
    April 14, 2026 at 5:00 AMUTC
    Planned
    April 14, 2026 at 5:00 AMUTC

    We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend.

    During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally.

    As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request.

    Affects

    Templates (Dashboard) : Partially Available, you will not be able to edit templates

    Older Template Versions : Only Draft & Live migrated

    Workflows & Notifications : Operational

    APIs : Operational

    For questions or access to older template versions, contact support@suprsend.com.

Object/Users/Preferences API is back up
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.

Mar 2026

Object/Users/Preferences API is back up
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
Inbox API is back up
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Inbox API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Inbox API is down at the moment. This incident was automatically created by Instatus monitoring.

Feb 2026

2 or more locations failed on 'Django API'
ResolvedMajor outage13 minutes
  • Resolved
    UTC
    Resolved

    APIs - Dashboard API is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    APIs - Dashboard API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inbox Service is facing issues
Resolved41 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Inbox service is return "429 - Too Many Requests" for some of the users.

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