SuprSend - Notice history

Experiencing partially degraded performance

SuprSend App - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notification Engine - Operational

99.95% uptime
Nov 2025 · 99.84%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

SuprSend MCP Server - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Webhooks Infrastructure - Operational

99.95% uptime
Nov 2025 · 99.88%Dec · 99.98%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
Major outage

Cloudflare Workers - Major outage

Cloudflare Pages - Degraded performance

Cloudflare Authoritative DNS - Operational

Git Operations - Operational

NewRelic Synthetics : US - Operational

NewRelic APM : US - Operational

Third Party: Amazon Web Services (AWS) → AWS sqs-ap-south-1 - Operational

Third Party: Amazon Web Services → AWS rds-ap-south-1 - Operational

Third Party: Amazon Web Services → AWS ec2-ap-south-1 - Operational

Third Party: Amazon Web Services (AWS) → AWS s3-ap-south-1 - Operational

Third Party: WorkOS → Core Services → AuthKit - Degraded performance

Third Party: Cloudflare → Cloudflare Sites and Services → Workers KV - Operational

Notice history

View current status

Jan 2026

Object/Users/Preferences API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
Webhooks Infrastructure outage
ResolvedMajor outage1 minute
  • Resolved
    UTC
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Object/Users/Preferences API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
Object/Users/Preferences API is down
ResolvedMajor outage4 minutes
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
Object/Users/Preferences API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.

Dec 2025

Management API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Management API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Management API is down at the moment. This incident was automatically created by Instatus monitoring.
Object/Users/Preferences API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
DEC26
Scheduled Maintenance to upgrade critical hardware components
CompletedMaintenance10 minutes
  • Completed
    December 26, 2025 at 1:40 AMUTC
    Completed
    December 26, 2025 at 1:40 AMUTC
    Maintenance has completed successfully.
  • In progress
    December 26, 2025 at 1:30 AMUTC
    In progress
    December 26, 2025 at 1:30 AMUTC
    Maintenance is now in progress
  • Planned
    December 26, 2025 at 1:30 AMUTC
    Planned
    December 26, 2025 at 1:30 AMUTC

    We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform.


    What to expect

    • Workflow processing will be temporarily unavailable

    • APIs will be inaccessible during the maintenance window

    • All workflow triggers during this period will be safely queued


    Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost.

    Why this maintenance is required

    This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform.


    We will update this status page as the maintenance progresses and once services are fully operational.


    Thank you for your patience and continued trust in SuprSend.

Object/Users/Preferences API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
Webhooks Infrastructure outage
ResolvedMajor outage5 minutes
  • Resolved
    UTC
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Nov 2025

Object/Users/Preferences API is down
ResolvedMajor outage
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
Webhooks Infrastructure outage
ResolvedMajor outage5 minutes
  • Resolved
    UTC
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Object/Users/Preferences API is down
ResolvedMajor outage1 minute
  • Resolved
    UTC
    Resolved
    Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring.
2 or more locations failed on 'Event Collector'
ResolvedMajor outage
  • Postmortem
    UTC
    Postmortem

    Our upstream vendor Cloudflare was experiencing issues : https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  • Resolved
    UTC
    Resolved

    Notification Engine is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Notification Engine cannot be accessed at the moment. This incident was created by an automated monitoring service.

2 or more locations failed on 'Event Collector'
ResolvedMajor outage7 minutes
  • Postmortem
    UTC
    Postmortem

    Our upstream vendor Cloudflare was experiencing issues : https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  • Resolved
    UTC
    Resolved

    Notification Engine is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Notification Engine cannot be accessed at the moment. This incident was created by an automated monitoring service.

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