SuprSend - Delay in processing some notifications – Incident details

NewRelic APM : US experiencing degraded performance

Delay in processing some notifications

Resolved
Degraded performance
Started almost 2 years agoLasted about 1 hour

Affected

Notification Engine

Degraded performance from 4:59 PM to 5:45 PM

Updates
  • Resolved
    UTC
    Resolved

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.