SuprSend - Notice history

All systems operational

SuprSend App - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Dashboard API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.93%

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Sep 2025
Oct 2025
Nov 2025

Notification Engine - Operational

100% - uptime
Sep 2025 · 99.74%Oct · 100.0%Nov · 99.95%

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Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

2 or more locations failed on 'Django API'
  • Resolved
    Resolved

    Dashboard API is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Dashboard API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Few workflows & broadcasts are failing
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Resolved
    Resolved

    This incident has been resolved. Some data loss has happened for older long running workflows, but overall system is stable now for new workflows. We are in touch with AWS to understand how this could have happened and if there can be any way to get lost data from Serverless ElasticCache backups.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    Issue is stemming from cache issues in our downstream AWS ElastiCache, We are continuing to work on a fix for this incident, we have involved AWS support team as well.

  • Investigating
    Investigating
    We are currently investigating this incident.
Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Few services (preference/management/users) are down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2025

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2025

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Webhooks Infrastructure outage
  • Resolved
    Resolved

    Webhooks Infrastructure is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2025 to Nov 2025

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